Terms & Conditions

Please read our terms & conditions

The following terms and conditions apply to all website development / design services provided by Pixels Perfected to the Client.

1. Acceptance
Please read these terms and conditions carefully. Any purchase or use of our services implies that you have read and accepted our terms and conditions. It is not necessary for any Client to have signed an acceptance of these terms and conditions for them to apply. If a Client accepts a quote then the Client will be deemed to have satisfied themselves as to the terms applying and have accepted these terms and conditions in full.

2. Charges
Charges for services to be provided by Pixels Perfected are defined in the project quotation that the Client receives via e-mail and/or in writing. Quotations are valid for a period of 30 days. Pixels Perfected reserves the right to alter or decline to provide a quotation after expiry of the 30 days. Unless agreed otherwise with the Client, all website design services require an advance payment of a minimum of ten (10) percent of the project quotation total due upon completion of the work. Payment for services is due by cash, online payment or bank transfer. Bank details will be made available on invoices.

3. Client Review
Pixels Perfected will provide the Client with an opportunity to review the appearance and content of the website during the design phase and once the overall website development is completed. At the completion of the project, such materials will be deemed to be accepted and approved unless the Client notifies Pixels Perfected otherwise within 10 days of the date the materials are made available to the Client. Pixels Perfected will install and publicly post or supply the Clients website by the date specified in the project proposal, or at date agreed with Client upon Pixels Perfected receiving initial payment, unless a delay is specifically requested by the Client and agreed by Pixels Perfected. During the project, Pixels Perfected will require the Client to provide website content; text, images, movies and sound files etc. to populate the website.

4. Failure to provide required website content:
Pixels Perfected is a small business, to remain efficient we must ensure that work we have programmed is carried out at the scheduled time. On occasions we may have to reject offers for other work and enquiries to ensure that your work is completed at the time arranged. On any occasion where progress cannot be made with your website because we have not been given the required information in the agreed time frame, and we are delayed as result, we reserve the right to impose a surcharge of up to 25%. If you agree to provide us with the required information and subsequently fail to do before the agreed time, 1 week prior to the project completion date we reserve the right to close the project and the balance remaining becomes payable immediately. Simply put, all the above condition says is do not give us the go ahead to start until you are ready to do so.

5. Payment
Invoices will be provided by Pixels Perfected upon completion but before publishing the live website. Invoices are normally sent via email; however, the Client may choose to receive hard copy invoices. Invoices are due upon receipt. Accounts that remain unpaid thirty (30) days after the date of the invoice will be assessed a service charge in the amount of the higher of twenty percent (20%) per month of the total amount due.

6. Additional Expenses
Client agrees to reimburse Pixels Perfected for any additional expenses necessary for the completion of the work. Examples would be purchase of special fonts, stock photography, plugins etc. This payment will be required prior to the purchase of the additional required materials.

7. Web Browsers
Pixels Perfected makes every effort to ensure websites are designed to be viewed by the majority of visitors. Websites are designed to work with the most popular current browsers (e.g. Firefox, Microsoft Edge, Google Chrome, etc.). The client agrees that Pixels Perfected cannot guarantee correct functionality with all browser software across different operating systems. Pixels Perfected cannot accept responsibility for web pages which do not display acceptably in obsolete versions or new versions of browsers released after the website have been designed and handed over to the Client. As such, Pixels Perfected reserves the right to quote for any work involved in changing the website design or website code for it to work with updated browser software.

8. Default
Accounts unpaid 30 days after the date of invoice will be considered in default. If the Client in default maintains any information or files on Pixels Perfected Web space, Pixels Perfected will, at its discretion, remove all such material from its web space. Pixels Perfected is not responsible for any loss of data incurred due to the removal of the service. Removal of such material does not relieve the Client of the obligation to pay any outstanding charges assessed to the Clients account.

9. Termination
Termination of services by the Client must be requested in a written notice or email and will be effective on receipt of such notice. Telephone requests for termination of services will not be honoured until and unless confirmed in writing or email. The Client will be invoiced for design work completed to the date of first notice of cancellation for payment in full within 30 days.

10. Indemnity
All Pixels Perfected services may be used for lawful purposes only. You agree to indemnify and hold Pixels Perfected harmless from any claims resulting from your use of our service that damages you or any other party.

11. Copyright
The Client retains the copyright to data, files and graphic logos provided by the Client, and grants Pixels Perfected the rights to publish and use such material. The Client must obtain permission and rights to use any information or files that are copyrighted by a third party. The Client is further responsible for granting Pixels Perfected permission and rights for use of the same and agrees to indemnify and hold harmless Pixels Perfected from any and all claims resulting from the Clients negligence or inability to obtain proper copyright permissions. A contract for website design and/or placement shall be regarded as a guarantee by the Client to Pixels Perfected that all such permissions and authorities have been obtained. Evidence of permissions and authorities may be requested.

12. Design Credit
A link to Pixels Perfected will appear in either small type or by a small graphic at the bottom of the Clients website. If a graphic is used, it will be designed to fit in with the overall site design. If a client requests that the design credit be removed, a nominal fee of 20% of the total development charges will be applied. When total development charges are less than €500, a fixed fee of €100 will be applied. The Client also agrees that the website developed for the Client may be presented in Pixels Perfected portfolio.

13. Post-Placement Alterations
Pixels Perfected cannot accept responsibility for any alterations caused by a third party occurring to the Clients pages once installed. Such alterations include, but are not limited to additions, modifications or deletions.

14. Domain Names and Hosting Services
Pixels Perfected can purchase domain names and host services on behalf of the Client. Payment and renewal of those domain names and hosting services is the responsibility of the Client. The loss, cancellation or otherwise of the domain and host brought about by non or late payment by the client is not the responsibility of Pixels Perfected. The Client should keep a record of the due dates for payment to ensure that payment is received in good time.

15. General
These Terms and Conditions supersede all previous representations, understandings or agreements. The Clients acceptance via email, text or payment of an advance fee constitutes agreement to and acceptance of these Terms and Conditions. Payment online is an acceptance of our terms and conditions.

16. Governing Law
This Agreement shall be governed by Irish Law.